BUNDLES AND BRAIDS SHIPPING AND RECEIVING POLICY

Effective Date: July 22, 2026

Last Updated: July 22, 2026

At Bundles and Braids, most of our products are handcrafted. We are committed to getting your hair care essentials, custom orders, and accessories to you safely and efficiently. Please review our shipping and receiving guidelines below.

1. Order Processing Time

Standard Products: Orders for ready-to-ship items (such as wigs and hair extensions and standard accessories) are typically processed and packed within 1 to 3 business days (Monday through Friday, excluding holidays).

Custom & Made-to-Order Items: Such as our custom hijabs, custom locks, braid extensions, hijab refreshers, and custom wigs are handcrafted to your specifications, processing and creation times vary. Please allow 5 to 14 business days for custom production before your order ships. You will receive a notification once your custom piece is ready and on its way.

2. Shipping Rates & Delivery Estimates

We ship via reliable carrier services (such as USPS and UPS). Shipping costs and estimated delivery times are calculated at checkout based on your destination and chosen delivery method:

Standard Shipping: Typically takes 3 to 7 business days after processing.

Expedited Shipping: Available at checkout for faster delivery once processing is complete.

Note: Delivery times are estimates provided by carriers and do not account for unforeseen postal delays, holidays, or weather disruptions.

3. Local Pickup / Services

For clients in the Las Vegas, Nevada area utilizing our local hair care and styling services, local pickup options for products or custom orders may be available. Please contact us directly at BundlesandBraidslv@gmail.com to coordinate local arrangements.

4. Tracking Your Order

Once your order has been packaged and shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's transit status via the carrier's website.

5. Receiving Your Package & Inspection

 Address Accuracy: Please ensure that your shipping address is entered correctly at checkout. Bundles and Braids is not responsible for packages delivered to incorrect addresses provided by the customer.

 Inspection Upon Receipt: When your package arrives, please inspect the box and contents immediately for any signs of shipping damage or missing items.

 Damaged or Lost Packages: If your package arrives damaged or appears lost in transit by the carrier, please contact us immediately at BundlesandBraidslv@gmail.com with your order number and photographic evidence of any damage so we can assist you in filing a claim with the carrier.

6. International Shipping

Currently, we primarily ship within the United States. If you require international shipping, please reach out to us prior to placing your order to check availability and rates.

Questions or Support?

If you have any questions about your shipment, order status, or receiving process, please reach out to us at:

Phone Number: (725)222-1448 MON-SAT 10am-4pm

Email: BundlesandBraidslv@gmail.com

Location: Las Vegas, Nevada